Syncing GoToWebinar to Salesforce
Yes. There are multiple different ways for you to view your Attendee Q&A, Poll and Survey Results:
Every Webinar automatically tracks your Attendee Q&A, Poll and Survey Responses.
1. We've included multiple out-of-the-box Salesforce Reports with our App. Go to Reports tab > Search for the folder titled "GoToWebinars". Once you’re there, you’ll see more than 20 out-of-the-box reports, including 1 each for Surveys, Polls and Q&A.
2. Go to the "GoToWebinars Tab > Click on the “Past Webinars” sub tab > Click on any Webinar Title. Once you’re here, there are several ways to view these results. Holistic view of all Responses related to this exact Webinar. If you look at the bottom part of this page you’ll notice the Poll, Survey and QA sub tabs. Click on either of these tabs to see a collective view of all Attendee Responses. Use the green highlighted sub tabs to navigate between Q&A, Poll and Survey Responses. Also notice in the mid section of this page titled “ "Webinar Details" that you can see the a high level record count view of the total number of responses for Surveys, Polls and Q&A.
3. From this same page, click on the “Registrants” . Once again, notice the Results” section near the bottom of the page (Webinar Q&A, Poll Results and Survey Results). Look in the left column for Registrants where the “Attended” field has been selected. Then click on the corresponding Name > If this Attendee had and questions, or answered your Survey or Polls, you will see their results on the lower portion of this page.
