Track Webinar Attendance on Leads, Contacts, Account Objects
Approximate 20 minutes after your Webinar ends, your integration will will reach back in to the logmeIn servers to get attendance.
Yes, our GoToWebinar Integration enables you to track the Webinar Attendance, no matter how many webinars a specific Lead or Contact has Registered for and or Attended a Webinar. Your Salesforce Users will gain full insight into any Lead or Contacts entire Webinar History, in the following ways:
Go to the Lead or Contact or Account Object, open any record, then look for the related list named “Webinar History”. Once you’ve located this section, you can see who attended a Webinar by looking at the column named “Attended”.Only the Registrant names where “Attended” equals “True” have attended the Webinars.
Go to the “GoToWebinars” tab, then clicking on the sub tab named “Past Webinars”, then clicking on the “Webinar “Title”, then clicking on the “Registrants” sub tab. In the “Search for Registrants” section, select “Show Only Attendees” then click on the “Search” button. The results will show only the Registrants who actually attended this Webinar.
NOTE: By clicking on the column labeled "Link" , the user is directed to that Contact or Lead record where that records entire Webinar History .
This view is available in Salesforce Lightning, just as it is in Salesforce Classic